Terms of Service

These terms describe how GrowMint Technologies (“we,” “us,” or “GrowMint”), operating from Mississauga, ON, Canada, quotes, bills, delivers and hands over work. They apply to every engagement unless a signed agreement for that engagement says otherwise, in which case the signed agreement wins on the point where they differ. They are written to be read, so if anything here is unclear, ask before you sign anything.

Quotes and scope

Every project starts with a written scope and a fixed price for that scope, returned within 24 hours of an enquiry for well understood work and after a paid discovery phase for larger builds. The price is fixed for the scope you agree to. If the scope changes, the price is revised in writing before the extra work starts, never after. A quote is valid for 30 days.

Fees, billing and tax

Monthly work is billed at the start of each month. Fixed-scope projects are billed half on acceptance and half on delivery unless the quote says otherwise. Every price we publish or quote is in Canadian dollars and before tax; Ontario HST at 13% is added to Canadian invoices. Invoices are due within 14 days.

Third party costs such as hosting, domains, paid tools and stock assets are passed through at cost, itemised, and only with your approval in advance. We do not mark them up.

Advertising spend

When we manage paid campaigns, your advertising budget is paid by you, directly to the platform (Google, Meta, LinkedIn, OpenAI or another approved platform), on an account in your name. It never passes through us, and we do not take a percentage of it or mark it up. Our fee is for management only and is quoted separately from the spend. Platform promotional credits, where they exist, are the platform's to grant or refuse under its own conditions; we can help you apply for one but we do not control approval.

Monthly work and cancellation

Monthly engagements (Starter, Retainer and campaign management) run month to month with no minimum term. Either side can end them with 30 days written notice, by email. There is no cancellation fee. Work continues through the notice period and is billed for it. On the last day we hand over everything in the section on ownership below.

What you own

Once a project is paid for, you own the website, the code, the content, the design files and the assets we produced for it, outright. Advertising accounts, audiences, pixels, conversion data, analytics properties and search console properties are created in your name from the first day and remain yours after we stop working together, along with their history. We keep the right to reuse general techniques, tooling and open source components that were not written specifically for you, and to describe the work in a case study only with your written permission.

Access

We will never ask you for a password. Access to your advertising, analytics, hosting and domain accounts is granted through each platform's own user invitation, at the lowest level that lets us do the work, and removed by you the day the engagement ends. Where a platform has no invitation system, we will agree a secure method with you in writing before anything is shared.

Results

We do not guarantee rankings, placements, traffic, leads, sales or return on ad spend, and we will tell you plainly if a target you have in mind is unrealistic. Search engines, AI assistants and advertising platforms make their own decisions about ranking, eligibility, approval and placement, and we do not control them. What we do commit to is the work described in your scope, done properly, on the schedule agreed, and reported in numbers you can check against the source systems.

Your part

You agree to provide the content, access, approvals and decisions the scope depends on within a reasonable time, and to confirm that anything you give us to publish (text, images, logos, testimonials, claims about your business) is yours to publish and accurate. Where a delay on your side pushes a deadline, the deadline moves with it. Where a project is paused on your side for more than 60 days, we may close it and invoice for the work completed.

Confidentiality

Anything you share with us about your business that is not public stays confidential, during the engagement and after it. We do not name a client, show their work or quote their results anywhere without written permission. Several of our case studies are anonymised for exactly this reason.

Liability

We carry out the work with reasonable skill and care. Our total liability to you for anything arising from an engagement is limited to the fees you paid us for that engagement in the three months before the claim arose. We are not liable for indirect losses such as lost profit or lost business, or for decisions made by third party platforms about your accounts, listings or campaigns. Nothing here limits liability that cannot be limited under Ontario law.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. If something goes wrong we would rather talk first, and both sides agree to try to resolve a dispute directly before anything else.

Changes to these terms

We may update these terms as the way we work changes, and we will update the “Last updated” date above when we do. A change does not apply to an engagement already under way unless you agree to it. Our privacy policy covers how we handle personal information, and our pricing page carries the current starting prices these terms apply to.

Questions about these terms

Questions can be sent to hello@growmintech.com, or by mail to 5105 Hurontario Street, Mississauga, ON L4Z 0C9, Canada.